--- title: Changing Your Password description: "SiteSpect enforces the following password requirements: In SiteSpect, there are two places you can change your password: If you cannot remember your password and want to reset it, you can do so from t" --- [Skip to content](https://doc.sitespect.com/knowledge/changing-your-password#main-content) English Show submenu for translations ![Monetate-Logo-Full-Color-1](https://doc.sitespect.com/hs-fs/hubfs/Monetate-Logo-Full-Color-1.png?width=340&height=49&name=Monetate-Logo-Full-Color-1.png) - [A/B Testing](https://www.sitespect.com/testing-and-experimentation/) - [Personalization](https://www.sitespect.com/personalization-targeting/) - [Recommendations](https://www.sitespect.com/recommendations/) Open main navigation Close main navigation - [A/B Testing](https://www.sitespect.com/testing-and-experimentation/) - [Personalization](https://www.sitespect.com/personalization-targeting/) - [Recommendations](https://www.sitespect.com/recommendations/) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://doc.sitespect.com/knowledge?hsLang=en) 2. [Get Started](https://doc.sitespect.com/knowledge/get-started?hsLang=en) 3. [Account Setup](https://doc.sitespect.com/knowledge/get-started?hsLang=en#account-setup) # Changing Your Password #### SiteSpect's Password Requirements SiteSpect enforces the following password requirements: - Passwords are confidential information; do not share them with anyone. - Passwords must contain at least 10 characters and must contain at least one of each of the following: upper case letter, lower case letter, number, and special character (e.g., !@#$%). - Passwords automatically expire after 90 days at which point SiteSpect prompts you to create a new one. - New passwords must not match any of your previous 4 passwords. #### Where do I change my password? In SiteSpect, there are two places you can change your password: - [The **Login** page](https://doc.sitespect.com/knowledge/changing-your-password#change-password-login-page) - [The **User Preferences** area](https://doc.sitespect.com/knowledge/changing-your-password#change-password-user-preferences) **Note:** If your organization uses Single Sign On, the password reset feature may work differently. You may need to log in to a separate authentication authority to reset your password. Check with your local system administrator for more information. #### Changing Your Password on the Login Page If you cannot remember your password and want to reset it, you can do so from the **Login** page: ![Changing Your Password - Login Page](https://doc.sitespect.com/hs-fs/hubfs/Kbase%20Images/Changing%20Your%20Password%20-%20Login%20Page.png?width=419&name=Changing%20Your%20Password%20-%20Login%20Page.png) 1. Click **Forgot password?** 2. Type your **Username**. ![Changing Your Password - Reset Password](https://doc.sitespect.com/hs-fs/hubfs/Kbase%20Images/Changing%20Your%20Password%20-%20Reset%20Password.png?width=418&name=Changing%20Your%20Password%20-%20Reset%20Password.png) 3. Click **Next**. After you click **Next**, SiteSpect displays a message telling you what to do next. SiteSpect sends you an email with a temporary password. When you log in with these credentials, SiteSpect takes you to the **User Preferences Area**. Continue from Step 2 in the next section. #### Changing Your Password in the User Preferences Area If you need to change your password after you're already logged in, use the **User Preferences** area as follows: 1. Click your **\** and then **My Profile** from the pop-up menu in the upper right corner of the page. The **Password & Contact Info** tab is displayed by default when you open the User Preferences area. 2. Scroll down to the **Change Password** section of the page. ![Changing Your Password - User Preferences Area](https://doc.sitespect.com/hs-fs/hubfs/Kbase%20Images/Changing%20Your%20Password%20-%20User%20Preferences%20Area.png?width=572&name=Changing%20Your%20Password%20-%20User%20Preferences%20Area.png) 3. Enter your **Current Password**. If you received a temporary password from SiteSpect, enter it here. 4. Enter your **New Password** twice. 5. 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